Политика использования файлов cookie

This Cookie Policy explains how HOTELO.GR SINGLE MEMBER P.C. (hereinafter “HOTELO”, “we”, “us”, or “our”) uses cookies and similar technologies on its websites and platform.

1. WHAT ARE COOKIES

Cookies are small text files that are stored on a user’s computer or device when visiting a website. They enable the platform to recognize the user’s device and retain certain information regarding the user’s preferences or past actions for a specified period, thereby facilitating navigation and enhancing the overall user experience.

2. TYPES OF COOKIES USED

HOTELO uses the following categories of cookies:

Strictly Necessary Cookies

These cookies are essential for the proper functioning of the platform, including access to the Extranet, secure user authentication, and the completion of booking transactions. These cookies do not require user consent.

Performance and Analytics Cookies

These cookies collect information about how users interact with the platform and are used for statistical analysis, enabling us to improve the structure, functionality, and content of our services.

Functionality Cookies

These cookies allow the platform to remember user preferences, such as language selection and other customization settings.

Marketing and Advertising Cookies (where applicable)

Where enabled, these cookies are used to track user activity across websites in order to deliver personalized advertisements and measure the effectiveness of marketing campaigns.

3. PURPOSE OF PROCESSING

We use cookies for the following purposes:

To ensure the proper operation of the Extranet and platform

To enable secure user authentication

To prevent fraudulent activity

To perform statistical analysis and monitor usage

To enhance and personalize the user experience

4. THIRD-PARTY COOKIES

We may use third-party services, such as Google Analytics and Meta Pixel, which may place cookies on your device. These third parties may collect and process data in accordance with their own privacy policies.

5. COOKIE MANAGEMENT

Users may withdraw or modify their consent at any time through the cookie management settings available on our website. In addition, users may configure their browser settings to block or delete cookies.

Please note that disabling strictly necessary cookies may affect the functionality of the platform and may prevent access to certain features, such as logging into the Extranet or completing a booking.

6. CONTACT INFORMATION

If you have any questions regarding this Cookie Policy, please contact us at: Email: support@hotelo.gr