Pricing

The platform is designed to help you increase direct bookings, reduce third-party platform commissions, and easily manage your reservations and payments.

Choose the package that suits your accommodation’s operations and add optional services based on your needs.

HOTELO Basic is the core service of the platform and allows your accommodation to have a modern booking website and receive direct bookings from guests.

This package is ideal for small accommodations that prefer to handle payments directly with their guests and maintain full control over the transaction.

With HOTELO Basic you get:

• Modern booking website
• High-conversion booking engine
• Reservation management system
• Automatic website translation into 20 languages using AI
• Dedicated “Meet the Owner” page to boost direct bookings
• Integration with WebHotelier
• Integration with Channel Manager
• Integration with PMS
• Access to the HOTELO management dashboard

With HOTELO Basic, payments are made directly at the accommodation.

HOTELO Smart adds online payment capabilities to the accommodation’s website, allowing guests to complete their booking instantly and securely.

This increases confirmed reservations and reduces no-shows.

The package includes everything offered in HOTELO Basic, plus:

• Online payments via card
• Support for digital wallets
• Secure transactions with modern payment standards
• Automatic settlement of payments to the accommodation’s bank account
• Reduced cancellations and no-shows

HOTELO Smart is the most popular choice for accommodations that want a complete direct booking solution.

HOTELO Pro is designed for accommodations that want to fully leverage the direct booking channel and optimize their pricing strategy.

In addition to online payment capabilities, it also includes revenue management support, helping the accommodation set and adjust prices effectively.

The package includes everything offered in HOTELO Smart, plus:

• Revenue management support
• Pricing support
• Price and occupancy optimization
• Pricing strategy development

HOTELO Pro is ideal for accommodations that want to professionally grow their direct booking channel.

In addition to the core service packages, HOTELO also offers optional services that can be added depending on the needs of the accommodation.

Sales Channel Management

The OTA Management service includes the full management of the accommodation’s sales channels, such as Booking.com, Expedia, and other OTAs.

The HOTELO team handles:

• Accommodation listing management
• Price and availability updates
• Reservation management
• Content management
• Guest message responses
• Review responses

This service applies to reservations that originate from OTA channels.

Daily Operations Support

The HOTELO Reception service provides support for the daily operations of the accommodation.

The HOTELO team can handle:

• Reservation management through PMS
• Room assignment
• Check-in and check-out support
• Invoice and receipt issuance
• Payment management
• Guest communication
• PMS technical support

This service applies to all accommodation sales channels.

Telephone Booking Support

The HOTELO Call Center service provides telephone support for guests who wish to make a booking by phone.

The service includes:

• Dedicated phone number for reservations
• Telephone support for guests
• Recording phone reservations in the system
• Providing information about the accommodation

This service applies to reservations made via telephone through HOTELO.

Create your accommodation’s booking website and start receiving direct bookings in just a few minutes.

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